11/22/2023 0 Comments Cromwell hotel and casino in las vegas![]() ![]() She offered me her apologies (also for being short staffed, she said) and a $50 F&B credit to the restaurants on property. So as I mentioned, at checkout I spoke with the manager about my issues and did not hold back. We received a $10 F&B credit at check-in, which was nice. Appreciate the personal touch, which they did for others we saw as well. No upgrades available, but they did offer water, and walked us partially through a small hallway directing me to the elevators. Dark and dingy first comes to mind, with vaulted ceilings, lights on two stations for desk agents. ![]() But, their check in is all the way in the back of the casino area, away from Las Vegas Boulevard. Having never stayed here before I wasn’t sure where to go. I had a nice long sit down with the front desk manager who did offer a $50 food comp which I may use next time, but regardless I’ll stay elsewhere. From the smallness of the casino and room, to other affiliated room issues, it was a poor overall experience. I was so, so excited to score a two night comp here, combo-ed with my Total Rewards Diamond status to automatically comp resort fees, because I had never seen availability in comps here before. HIGHLIGHTS: The Cromwell Hotel & Casino, Las Vegas Feel free to skip to whichever section you find most interesting. My standard hotel reviews include a breakdown by the following topics.
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